Welcome to our light and spacious reception, behind the desk you’ll find our helpful reception team. Our reception aims to be as cat friendly as possible with separate waiting areas for dogs and cats. ‘Cats Corner’ (behind the blue barrier) has space for you to place your cat up off the floor to minimise stress. In addition, if your cat does get stressed we can also provide a blanket to cover the carrier which has been shown to help keep cats calm.

Our notice boards are regularly updated with interesting and seasonal advice by our multi-talented nursing team to keep you occupied while you wait. We also stock a selection of pet food, toys and harnesses. There is also a whole wall of leaflets offering advice and guidance on a range of topics.  Not forgetting ‘Target’ our life sized rhinoceros sculpture bought in aid of Save The Rhinos who oversees reception.